Refund policy
t Elite Resume Craft, we specialize in providing custom digital resume writing and career services. Because our products are personalized and non-tangible digital services, our refund and return policy is outlined below.
1. No Return Policy
As all services are:
- Custom-made
- Digitally delivered
- Based on personal client information
We do not accept returns for any completed or delivered work.
2. Refund Eligibility
Refunds are only applicable under the following conditions:
- The order was not delivered within the agreed timeline (without client-related delays)
- We are unable to complete your order
- Duplicate payment made in error
3. Non-Refundable Situations
Refunds will NOT be issued in the following cases:
- Client dissatisfaction due to subjective preferences after delivery
- Failure to provide complete or correct information
- Change of mind after order processing begins
- Delays caused by incomplete client communication or missing details
4. Revision Policy (Alternative to Refunds)
Instead of refunds, we offer free revisions depending on your package:
- Minor edits and adjustments can be requested
- Revision requests must be submitted within 3–7 days after delivery
- We aim to ensure your satisfaction through improvements
5. Digital Product Agreement
By purchasing from Elite Resume Craft, you agree that:
- All services are custom digital products
- Once work has started, cancellation may not be possible
- You understand that results (job interviews or hiring) are not guaranteed
6. Payment Disputes
We encourage customers to contact us first before initiating any chargebacks or disputes. We are always ready to resolve issues professionally.
7. Contact for Refund Requests
For any concerns regarding refunds or revisions, contact us:
📧 eliteresumecraft07@gmail.com
We typically respond within 12–24 hours.